Report Unusual Activity

Trust your instincts. If something doesn't seem right, contact us right away. We're here to help.

Suspicious Email or Text

Bridgewater Bank will never ask for your verification information over the phone or via email or text. If you have received a suspicious email or text, please contact the bank at 952.893.6868 or [email protected].

Lost or Stolen Card? Next Steps:

A lost or stolen card can be a stressful situation. Bridgewater wants to ease your concerns and take the necessary precautions to lessen your risk of financial loss and identity theft.

Please contact us at 952.893.6868 or call the afterhours line (1.800.472.3272) to report your lost or stolen card.

Stolen Identity? What to do:

If you suspect you are a target of identity theft, the Federal Trade Commission provides the following next steps that should be acted upon immediately to best insure your protection:

• Place an Initial Fraud Alert: If you think someone has misused your personal or financial information, call one of the companies and ask them to put an initial fraud alert on your credit report. An initial fraud alert can make it harder for an identity thief to open more accounts in your name. When you have an alert on your report, a business must verify your identity before it issues credit in your name.
• Order Your Credit Reports: After you place an initial fraud alert, the credit reporting company will explain your rights and how you can get a copy of your credit report. Placing an initial fraud alert entitles you to a free credit report from each of the 3 credit reporting companies.
• Create an Identify Theft Report: An Identity Theft Report helps you deal with credit reporting companies, debt collectors, and businesses that opened accounts in your name.

For more information on the above steps, see the Federal Trade Commission’s document on Taking Charge if your identity is stolen.